Refund and Returns Policy

Last Updated: October 2025

At Raj Shri Fancy, we value your satisfaction and strive to ensure every purchase meets your expectations. Please read our refund and returns policy carefully.

1. Return Eligibility

• Items can be returned within 7 days of delivery.
• Products must be unused, in original packaging, and accompanied by the order invoice.
• Certain products, such as cosmetics that have been opened, may not be eligible for returns due to hygiene reasons.

2. How to Initiate a Return

• Contact us via email (bhundaram542@gmail.com) or phone (+91 9772903023) with your order details.
• Provide order number, product name, and reason for return.
• Our team will guide you on the return procedure and shipping instructions.

3. Refund Process

• Once the returned item is received and inspected, the refund will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Shipping charges for returned items may not be refundable, unless the return is due to our error or defective product.

4. Exchanges

• Exchange requests are accepted if the item is eligible for return.
• Exchanges depend on stock availability of the desired product.
• Contact us to confirm product availability before sending the original item.

5. Damaged or Defective Items

• If your item arrives damaged or defective, please report it within 48 hours of delivery with photos.
• We will arrange a replacement or full refund at no extra cost.

6. Contact Us

For any questions regarding returns or refunds, please contact:

Raj Shri Fancy
📧 Email: bhundaram542@gmail.com
📞 Mobile: +91 9772903023